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Thunderbird

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by sfhowes

rossco1359
rossco1359
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Hi There Can you tell me why Thunderbird keeps crashing all the time,it sends crash reports but nothing is done to fix it. My version is up to date.

Hi There Can you tell me why Thunderbird keeps crashing all the time,it sends crash reports but nothing is done to fix it. My version is up to date.

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
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Post a crash ID from Help/More Troubleshooting, Crash Reports. An ID is a string starting with bp-...

Crash reports don't initiate some kind of process to 'fix' your setup.

In the meantime, test TB with Windows running in safe mode.

rossco1359
rossco1359 Question owner
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Hi sfhowes I went to Troubleshooting reports and found the report ID that was sent an hour and a half ago. This has been happening since September last year ( was the first time a crash report ID was sent). It is starting to get annoying as it shuts down Thunderbird each time

sfhowes
sfhowes
  • Top 10 Contributor
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Nobody can help you unless the ID is posted here.