Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

video loading error

  • 6 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

~~~SOLVED~~~ Hello guys, this is about some..adults sites, i'm just getting loading error on the screen. Sorry if that's inappropriate. Also recently, youtube videos can't play at 1080p, only 720p, even tho i know the video it's 1080p.

~~~'''SOLVED'''~~~ Hello guys, this is about some..adults sites, i'm just getting loading error on the screen. Sorry if that's inappropriate. Also recently, youtube videos can't play at 1080p, only 720p, even tho i know the video it's 1080p.
Attached screenshots

Modified by Nektarios

Chosen solution

FredMcD said

Do you still have the problem? You added ~~~SOLVED~~~ to your post. What is the solution?

i had an add-on called custom userAgent string, for accessing youtube TV on my pc. That made the issue. i disabled it and i will keep pressing enable every time i need it

Read this answer in context 👍 0

All Replies (6)

more options

Steps to replicate the issue... ;-)) You don't have to post here, you can send me a message via this forum. Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Modified by jonzn4SUSE

more options

jonzn4SUSE said

Steps to replicate the issue... ;-)) You don't have to post here, you can send me a message via this forum. Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

i'll let you know when i find time, in 1-2 days, sorry for late reply my friend.

more options

You could start looking here if troubleshoot mode doesn't make a difference.

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

more options

Do you still have the problem? You added ~~~SOLVED~~~ to your post. What is the solution?

more options

Chosen Solution

FredMcD said

Do you still have the problem? You added ~~~SOLVED~~~ to your post. What is the solution?

i had an add-on called custom userAgent string, for accessing youtube TV on my pc. That made the issue. i disabled it and i will keep pressing enable every time i need it

more options

That was very good work. Well Done.