Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Media Content not loading across websites

  • 3 replies
  • 2 have this problem
  • 2 views
  • Last reply by Paul

more options

The Mozilla Firefox [99.2.0 (Build #2015874209)] for Android is not loading any media content (excluding images) across websites. YouTube doesn't work , it loads the page but not the video itself . I tried Chrome and it works fine. It is the same for every other content streaming websites. The audio/video simply doesn't load. It will be great if you would fix it since now I am forced to use chrome rather than Firefox. Thankyou

The Mozilla Firefox [99.2.0 (Build #2015874209)] for Android is not loading any media content (excluding images) across websites. YouTube doesn't work , it loads the page but not the video itself . I tried Chrome and it works fine. It is the same for every other content streaming websites. The audio/video simply doesn't load. It will be great if you would fix it since now I am forced to use chrome rather than Firefox. Thankyou

All Replies (3)

more options

Hi

Do you have any add-ons installed in Firefox for Android?

What level of enhanced tracking protection do you have set?

more options

Seburo said

Hi Do you have any add-ons installed in Firefox for Android? What level of enhanced tracking protection do you have set?

I have no add-ons enabled and tracking protection is set to strict.

more options

Does the video appear if you reduce the level of enhanced tracking protection?