Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Syncing

  • 3 replies
  • 2 have this problem
  • 14 views
  • Last reply by Paul

more options

I can get the sync to work on my laptop but when it comes to the Android box, it just keeps spinning [ blue circle ]. It states on the laptop what devices are syncing but I cannot sign in onto the android because it takes me to no page... just spinnnnnnnning! *sighs* Why can't you guys just leave Firefox alone and quit making all these changes. If anyone has a better browser idea, let me know.

I can get the sync to work on my laptop but when it comes to the Android box, it just keeps spinning [ blue circle ]. It states on the laptop what devices are syncing but I cannot sign in onto the android because it takes me to no page... just spinnnnnnnning! *sighs* Why can't you guys just leave Firefox alone and quit making all these changes. If anyone has a better browser idea, let me know.
Attached screenshots

All Replies (3)

more options

Hi

I recomend that you update to the latest version of Firefox for Android available from the Google Play store. The version that you are using has not been supported for over a year.

more options

I've done this and it still does not work. I like the version I'm using. Either way, it doesn't work, even with the updated version.

more options

Do you see both copies of Firefox listed under Connected Devices in https://accounts.firefox.com/signin