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crashing all the time as well as tab crashed

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by FredMcD

allenshe
allenshe
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My Firefox keeps crashing. also I get this message often "Gah. Your Tab has just crashed". I uninstalled and reinstalled multiple times. I did a clean uninstall. I deleted all Firefox folders in Program manager and used account hidden files. Then reinstalled and it still crashed repeatedly.

My Firefox keeps crashing. also I get this message often "Gah. Your Tab has just crashed". I uninstalled and reinstalled multiple times. I did a clean uninstall. I deleted all Firefox folders in Program manager and used account hidden files. Then reinstalled and it still crashed repeatedly.

All Replies (2)

Terry
Terry
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You need to provide certain information. See the articles linked below.

https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help

FredMcD
FredMcD
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In the address box, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support