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Can't stop good mail from going into spam

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  • 2 have this problem
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  • Last reply by Matt

usascottwright
usascottwright
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I have about 9 emails linked with this program.

Last week on one of the accounts about 98% of all my email is going into the junk folder.

In all my accounts, even if I mark it as not junk, they still go to junk

It would be nice if you could update the program to: if you mark an email not junk, or it is junk, the email is saved into your contacts folder or maybe a master folder and when email comes into the program it checks that email as sees it is marked as not junk and goes into the inbox. Something if it is junk goes to the junk folder. Maybe one little upgrade, you can set a sound file to an email address if you need to know if something was highly important that just came in.

Otherwise it is a good program.

I have about 9 emails linked with this program. Last week on one of the accounts about 98% of all my email is going into the junk folder. In all my accounts, even if I mark it as not junk, they still go to junk It would be nice if you could update the program to: if you mark an email not junk, or it is junk, the email is saved into your contacts folder or maybe a master folder and when email comes into the program it checks that email as sees it is marked as not junk and goes into the inbox. Something if it is junk goes to the junk folder. Maybe one little upgrade, you can set a sound file to an email address if you need to know if something was highly important that just came in. Otherwise it is a good program.

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Matt
Matt
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Thunderbird looks in your address book. If the address is there and included in the list of address books selected in account setting for junk mail it does not even consider the mail as junk. The junk process simply does not run.

I have however seen antivirus/internet security suites that mess with junk/SPAM. I have even seen ones that offer setting in their product that the somehow inject into Thunderbird. Sounds more like a virus than security software, I know. But I don't have that sort of stuff installed. Personally I think they are about as bad as what the say they protect you from these days. So I settle for defender. The short of it is check you security software and make sure anything it says it can do from scams and spam is disabled completely.

Then look to your mail provider. If you are using IMAP. Most people do these days. What they think is spam/scam/junk is decided before Thunderbird gets involved. In the case of Yahoo they constantly scan your entire mail box and put what they think is spam back in their bulk mail folder after you move it out. Microsoft offer no opt out for their spam filtering and it can be almost as bad as Yahoos. Unless you feed then contacts to use for whitelisting. Just remember your data is how they monetize your account and contact help build profiles of who you are and where you fit in your community.