Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can not login to my firefox account

more options

I know my email and password. The problem is with gmail. I have been locked out of my gmail account for months now because when I try to login I get some stupid message about how I do not have a security key assigned. I know the email and password to that account as well.

I used that gmail email which is Jeremymayo93@gmail.com to login to my other firefox account. is there any other option besides sending the verification to my email. Could you send it to my Mayo.Jeremy@live insead? I can send you all of the account info passwords my id etc, I just have no way to access the gmail account because they told me that I need to purchase a security key for like $45 and then register it to my account on a device that I am already logged in well I am not logged in anywhere so even if I got the stupid key they are talking about I have no way to register it.

Really tired of all of my accounts being held hostage.

jeremy

I know my email and password. The problem is with gmail. I have been locked out of my gmail account for months now because when I try to login I get some stupid message about how I do not have a security key assigned. I know the email and password to that account as well. I used that gmail email which is Jeremymayo93@gmail.com to login to my other firefox account. is there any other option besides sending the verification to my email. Could you send it to my Mayo.Jeremy@live insead? I can send you all of the account info passwords my id etc, I just have no way to access the gmail account because they told me that I need to purchase a security key for like $45 and then register it to my account on a device that I am already logged in well I am not logged in anywhere so even if I got the stupid key they are talking about I have no way to register it. Really tired of all of my accounts being held hostage. jeremy

All Replies (1)

more options

Hi mayo.jeremy, Look up "gmail security key" You'll find methods to login without one.