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Autoplay Videos via code doesn't load on mobile

  • 3 replies
  • 1 has this problem
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  • Last reply by Paul

Amanda Avery
Amanda Avery
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Hello, I have a video that is embedded on my website that is added via code but it loads/autoplay on desktop Firefox browser but not on my mobile and tablet Firefox browser. I do have Autoplay enabled under settings and I've cleared my cache. Also, it loads perfectly on Chrome. Any suggestions?

Hello, I have a video that is embedded on my website that is added via code but it loads/autoplay on desktop Firefox browser but not on my mobile and tablet Firefox browser. I do have Autoplay enabled under settings and I've cleared my cache. Also, it loads perfectly on Chrome. Any suggestions?

All Replies (3)

Paul
Paul
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Hi

So that I can look into this for you, please can you share the address of your website.

Amanda Avery
Amanda Avery Question owner
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I have found a solution. Thanks Paul for your willingness to assist.

Paul
Paul
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  • Moderator
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No problem, glad to hear it is resolved.