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I can no longer send emails through thunderbird

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I can no longer send emails through thunderbird from my CCC system Please help

I can no longer send emails through thunderbird from my CCC system Please help

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Hello there carlitosclassicab We have read your message. We try to help you.

You cannot send messages ?

https://support.mozilla.org/en-US/kb/cannot-send-messages


What is happening when you cannot send them? How do you mean ccc.system? Ccc.exe?


Greetings Firefox volunteer.

Modified by Googlethunderbird

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Hello there again.

The problem suddenly started after updating to Thunderbird version 78? If your existing configuration suddenly stopped working after updating to Thunderbird 78, it might be your Antivirus or Firewall blocking the new version, or your email provider using outdated TLS security protocols. See these sections below:

https://support.mozilla.org/en-US/kb/cannot-send-messages#w_verify-that-your-outgoing-email-is-not-being-blocked

https://support.mozilla.org/en-US/kb/cannot-send-messages#w_verify-that-your-mail-server-supports-the-minimum-version-of-tls

Greetings firefoxvolunteer.

Modified by Googlethunderbird