Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Log in Email and Password

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by david

Larrydeb
Larrydeb
more options

I get my Internet service through Xfinity but the account is in my wife's name & email. How does this affect the email/password I use when I set up a account? I have tried every combination I can think of and cannot get logged into TB! Very frustrating. Wouldn't it be easier to set up a TB User and PW and forget about the email provider? Seems to cause a lot of problems. Thanks!

I get my Internet service through Xfinity but the account is in my wife's name & email. How does this affect the email/password I use when I set up a account? I have tried every combination I can think of and cannot get logged into TB! Very frustrating. Wouldn't it be easier to set up a TB User and PW and forget about the email provider? Seems to cause a lot of problems. Thanks!

Modified by Larrydeb

All Replies (1)

david
david
  • Top 10 Contributor
more options

The actual email account must be set up with your email provider. Unless your wife's account allows more than one email account, you will need to set up a separate account with the provider. Thunderbird, as an email client, is designed to let your manage the account effectively.