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Primary Password 9 times on Mac

  • 4 replies
  • 1 has this problem
  • 15 views
  • Last reply by TheTrotsky

TheTrotsky
TheTrotsky
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I've just downloaded Thunderbird v102 and now, when I start up Thunderbird, it repeatedly asks me to enter the primary password (it appears to be for every account that I have; I have 9 email accounts that I monitor). I've tried deleting and resetting the primary password but no avail. Is there a fix?

I've just downloaded Thunderbird v102 and now, when I start up Thunderbird, it repeatedly asks me to enter the primary password (it appears to be for every account that I have; I have 9 email accounts that I monitor). I've tried deleting and resetting the primary password but no avail. Is there a fix?

Modified by Wayne Mery

All Replies (4)

Wayne Mery
Wayne Mery
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Does starting in safe mode help? On Mac, Hold down option while starting.

TheTrotsky
TheTrotsky Question owner
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Tried running in safe mode. Same problem.

Wayne Mery
Wayne Mery
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That's odd. I see two asks on my Mac, which is expected given the longstanding bug.

But you are not alone. See https://bugzilla.mozilla.org/show_bug.cgi?id=1772571 Did you set mail.password_protect_local_cache to true?

TheTrotsky
TheTrotsky Question owner
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I didn't find this suggested fix when I originally searched the web. It helps, I now only have to enter the primary password twice, but it doesn't completely fix the problem.