Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Deleted messages don't go to Trash folder

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by Matt

more options

Thunderbird 102.0, When I delete a message it disappears completely. It used to got o Trash folder, in case I want to retrieve it. Previous versions said to go to settings and choose the folder you want a deleted message to go to, that doesn't appear in 102.0. Any ideas?

This was the old fix doesn't work now.

    Right-click on the account name, and select Settings.
   Select Server Settings.
   Under When I delete a message, set it to Move it to this folder.
   Click OK.
Thunderbird 102.0, When I delete a message it disappears completely. It used to got o Trash folder, in case I want to retrieve it. Previous versions said to go to settings and choose the folder you want a deleted message to go to, that doesn't appear in 102.0. Any ideas? This was the old fix doesn't work now. Right-click on the account name, and select Settings. Select Server Settings. Under When I delete a message, set it to Move it to this folder. Click OK.

All Replies (1)

more options

Right-click on the account name, and select Settings. Check

  Select Server Settings.

Check

  Under When I delete a message, set it to Move it to this folder.
  Click OK.

Ok all of those steps check out. So does the folder not appear in the account for some reason?