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Android ScreenshotGo HELP

  • 1 reply
  • 0 have this problem
  • 21 views
  • Last reply by Paul

popsbarry@gmail.com
popsbarry@gmail.com
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OTHER PROBLEMS IN ANDROID ScreenshotGo: Question I must get help for: When wanting to take a ScreenshotGo Screenshot of a Credit Card Statement webpage or a Screenshot of a Bank Statement webpage especially for something important as an Invoice/Proof of Purchase. User can't do it when I try it all gets Blacked Out (totally Black page instead of a picture of a Credit Statement) very weird. Can someone please tell me if there's a fix to this problem? Other Screenshot apps, do not do this! Thanks, Barry

OTHER PROBLEMS IN ANDROID ScreenshotGo: Question I must get help for: When wanting to take a ScreenshotGo Screenshot of a Credit Card Statement webpage or a Screenshot of a Bank Statement webpage especially for something important as an Invoice/Proof of Purchase. User can't do it when I try it all gets Blacked Out (totally Black page instead of a picture of a Credit Statement) very weird. Can someone please tell me if there's a fix to this problem? Other Screenshot apps, do not do this! Thanks, Barry

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi

Those page are likely to have security controls in place to prevent you taking screenshots.

Are you able to visit the page on a desktop computer? The screenshot tool in the computers operating system may just work. Failing that, you may have to save the files as a .pdf (again, in a desktop computer) and then take screenshots.

I hope that this helps.