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Can not empty Trash...

  • 3 replies
  • 2 have this problem
  • 5 views
  • Last reply by response16

jarry1
jarry1
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Since I installed Thunderbird 102.x, I have a few very strange problems:

1. I can not trully empty Trash. I do right-click and "Empty Trash" followed by "Compact", close Thunderbird (File -> Exit), start Thunderbird again, and I see Trash is full of old emails (hundreds of them). Basically, since 102.x no email has been trully deleted.

2. I disabled threaded view for every folder (View -> Threads -> Ignored Threads & View -> Sort by -> Unthreaded) and guess what? When I restart Thunderbird (or just get any new email), threaded view is enabled again!

3. What is the worst, sometimes part of one email is "cut" and attached to other email. This is serious bug, and it might force me to stop using Thunderbird after many years.

Seriously, 102.x is the most buggy version I have ever seen. Unfortunatelly, I can not even go back to 101.x, because installer complains that something changed between 101.x and 102.x, and roll-back is not possible...

Since I installed Thunderbird 102.x, I have a few very strange problems: 1. I can not trully empty Trash. I do right-click and "Empty Trash" followed by "Compact", close Thunderbird (File -> Exit), start Thunderbird again, and I see Trash is full of old emails (hundreds of them). Basically, since 102.x no email has been trully deleted. 2. I disabled threaded view for every folder (View -> Threads -> Ignored Threads & View -> Sort by -> Unthreaded) and guess what? When I restart Thunderbird (or just get any new email), threaded view is enabled again! 3. What is the worst, sometimes part of one email is "cut" and attached to other email. This is serious bug, and it might force me to stop using Thunderbird after many years. Seriously, 102.x is the most buggy version I have ever seen. Unfortunatelly, I can not even go back to 101.x, because installer complains that something changed between 101.x and 102.x, and roll-back is not possible...

All Replies (3)

response16
response16
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I am having the same problem with trash. Thunderbird will also no longer empty trash folders when exiting. Apparently having mailnews.emptyTrash and mailnews.emptyTrash.dontAskAgain both set to "true" no longer has any effect.

I also have a problem with filters - when a filter is supposed to trash a message I sometimes get a warning that Thunderbird was unable to trash that email, suggesting that a folder is damaged.

I was able to fix the threading problem - I searched help here and found an answer. In the advanced config editor changing mailnews.default_view_flags from 1 (threaded) to 0 (unthreaded) worked for me.

Version 102 is definitely the pits. It hate it when something that has worked correctly for years gets broken by a new version.

christ1
christ1
  • Top 25 Contributor
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Since I installed Thunderbird 102.x

Which version exactly? TB 102.0.3 is available, which should fix most of these kind of problems. https://www.thunderbird.net/thunderbird/all/

You may have to manually trigger repair folders though in some cases.

Modified by christ1

response16
response16
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I had downloaded 102.0.3 but had not installed it when I posted that response. I have since installed it and the trash is once again being emptied automatically.