Every functionality of my Firefox Browser doesn't work. Every single one of them.
Today I boot up my pc and open up Firefox just to discover that NOTHING works.
Pages don't load, home Button is't working, the homepage is blank, the settings panel doesnt work, if I click to any extension 1/10 of the extension UI opens, if I try to close Firefox it never really closes as it stays up on the background and I can not open another Firefox instance unless i close the previous one... and the list goes on and on.
It's a total mess and yesterday before I'd shut down the pc and install the last win updates everything was working just fine.
what i've tried so far:
- Reinstalling firefox
- refreshing / clearing cache and cookies
- uninstalling all my extensions
- netsh winsock reset
- uninstalling my anti virus (malwarebytes)
- checking if I have an anti virus called winboot or something installed (i dont)
I really don't want to go through the trouble of installing a previous Windows Version so is there any easy solution? Hope you can help me out, if you need further info just ask.
All Replies (5)
Hi
Are you by any chance using ESET antivirus software on your computer?
You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.
See "Visual Studio 2015, 2017, 2019, and 2022":
- https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist
- https://aka.ms/vs/17/release/vc_redist.x64.exe
- https://aka.ms/vs/17/release/vc_redist.x86.exe
You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.
cor-el said
You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll. See "Visual Studio 2015, 2017, 2019, and 2022": You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.
I will try reinstalling those, thank you for your reply
cor-el said
You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll. See "Visual Studio 2015, 2017, 2019, and 2022": You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.
nope it doesn't work..