Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to play video message: No video with supported format and MIME type found.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by jonzn4SUSE

more options

My daughters school has an on-line web portal and my daughter is unable to watch her school videos via Firefox. We can view them using Chrome & Edge. Please advise. I've watched and attempted to resolve the issue via the most current prescribed fixes on Google / Youtube and none of them have worked. Please advise. I'm running your Window MSIX package / mozilla-MSIX - 1.0 / 102.0.1 (64-bit).

My daughters school has an on-line web portal and my daughter is unable to watch her school videos via Firefox. We can view them using Chrome & Edge. Please advise. I've watched and attempted to resolve the issue via the most current prescribed fixes on Google / Youtube and none of them have worked. Please advise. I'm running your Window MSIX package / mozilla-MSIX - 1.0 / 102.0.1 (64-bit).

All Replies (1)

more options

You will need to provide us steps to replicate the issue because we cannot see the problem. Also provide screenshots of errors.


Edition Windows 11 Pro Insider Preview Version 22H2 Installed on ‎20-‎Jul-‎22 OS build 25163.1010 Experience Windows Feature Experience Pack 1000.25163.1010.0