Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

email not sending

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by po_tatar

po_tatar
po_tatar
more options

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout009.msg.chrl.nc.charter.net cmsmtp 181.214.107.116 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130

when connecting to spectrum things work fine

not in thunderbird

please

'''Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout009.msg.chrl.nc.charter.net cmsmtp 181.214.107.116 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130''' when connecting to spectrum things work fine not in thunderbird please

All Replies (2)

david
david
  • Top 10 Contributor
more options

I suggest you contact Spectrum. This is not an issue for an email client. By contacting them, you can get explicit details on the issue.

po_tatar
po_tatar Question owner
more options

I have contacted Spectrum... they could not find any error code anywhere near what was shown. I could enter https://webmail.spectrum.net/mail/auth and sens anything anywhere with or without attachments. I don't usually send emails so I do not know when it started. now I have w2ished to send three in the last week or so... I can't... I have had Thunderbird for years now.... I dont want to .... yet I will find an email server that will let me send. and it will not be spectrum.... any suggestions? tom