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Can't recover account, all bookmarks and passwords lost

adrianhouse
adrianhouse
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Hi there,

I just switched operating systems from Linux Lite to Linux Mint, and when I went to sign in to Firefox my email address wasn't recognized as having an account - there was no option to send a recovery email or anything, only to create a new account. I tried my other email addresses and the same thing. So I ended up creating a brand new account with my email address, but now I've lost 100's of precious bookmarks and passwords that were saved in Firefox.

Any ideas?

Thanks,

Adrian

Hi there, I just switched operating systems from Linux Lite to Linux Mint, and when I went to sign in to Firefox my email address wasn't recognized as having an account - there was no option to send a recovery email or anything, only to create a new account. I tried my other email addresses and the same thing. So I ended up creating a brand new account with my email address, but now I've lost 100's of precious bookmarks and passwords that were saved in Firefox. Any ideas? Thanks, Adrian

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Don't you still have access to the home folder from Linux Lite, so you can restore your personal data form the previously used Firefox profile ?

The System Details shown a rather old/outdated Firefox 89.0.2 version. Why didn't you install the current release (104.0.2) ?

Verify that you meet the System Requirements (GTK+ and GLib) for the current Firefox release.

adrianhouse
adrianhouse Question owner
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Hi,

Thanks for the reply. I did update Firefox. I don't have access to Linux Lite anymore I don't think, as I did the install of Linux Mint where it wipes everything there previously.

I still don't understand how my Firefox account was erased. I definitely had an account with all my bookmarks saved, and entered every email addres I have and none registered.

Thanks for your thoughts,

Adrian