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Thunderbird hangs on checking password when setting up an email account

  • 1 reply
  • 31 have this problem
  • 368 views
  • Last reply by david

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I've tried uninstalling and re-installing Thunderbird, and this doesn't solve the problem. I know that the username and password are correct.

I've tried uninstalling and re-installing Thunderbird, and this doesn't solve the problem. I know that the username and password are correct.

Chosen solution

Omit the password during setup.

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Chosen Solution

Omit the password during setup.