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Signing out of Google mid-session

  • 2 replies
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  • Last reply by josh.k.mac

josh.k.mac
josh.k.mac
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I'm experiencing a consistent issue where I will be signed out of my Google accounts in the middle of using them. I regularly use Google Docs, Gmail, and other Google services for work, and as such am typically logged into 2 or 3 accounts at once. While I'm in the middle of using them, I will suddenly be signed out of all 3 simultaneously, and have to sign back in. This can occur even in the middle of writing a sentence or other use, not just on closures like I've read about others experiencing. This does not seem to occur with other websites/accounts, but can happen while using any Google product, so I'm not sure if it's a Firefox issue or a Google issue. My tracking protection is set to standard and I do not have Firefox set to delete cookies and site data on closure, which I read had an impact on some other users. I am using version 104.0.2 64-bit, and have been experiencing this issue for a couple weeks now. It seems to occur randomly - I can go days without experiencing it, and just prior to posting this I had it happen twice in a 15 minute minute period.

I'm experiencing a consistent issue where I will be signed out of my Google accounts in the middle of using them. I regularly use Google Docs, Gmail, and other Google services for work, and as such am typically logged into 2 or 3 accounts at once. While I'm in the middle of using them, I will suddenly be signed out of all 3 simultaneously, and have to sign back in. This can occur even in the middle of writing a sentence or other use, not just on closures like I've read about others experiencing. This does not seem to occur with other websites/accounts, but can happen while using any Google product, so I'm not sure if it's a Firefox issue or a Google issue. My tracking protection is set to standard and I do not have Firefox set to delete cookies and site data on closure, which I read had an impact on some other users. I am using version 104.0.2 64-bit, and have been experiencing this issue for a couple weeks now. It seems to occur randomly - I can go days without experiencing it, and just prior to posting this I had it happen twice in a 15 minute minute period.

Modified by josh.k.mac

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Some other users tracked this down to the "zero round trip resumption" feature. It is intended to speed up active connections, but there seems to be some kind of compatibility issue. You can disable it and see whether that helps:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

More info on about:config: Configuration Editor for Firefox. The moderators would like us to remind you that changes made through this back door aren't fully supported and aren't guaranteed to continue working in the future.

(2) In the search box in the page, type or paste security.tls.enable_0rtt_data and pause while the list is filtered

(3) Double-click the preference to switch the value from true to false

After that, try Google again. Any improvement?

josh.k.mac
josh.k.mac Question owner
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Thanks so much, I'll give this a shot. It'll be tough to say if it worked or not for a bit since the issue occurs so sporadically, but I'm hopeful that this will fix it and will follow up later if not. I appreciate your help