Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

email received "New sign-in to Firefox"

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

jdgrif
jdgrif
more options

My wife and I both received an email from accounts@firefox.com with the subject line "New sign-in to Firefox". Each of our emails has a different IP address listed, different locations, same day but different times. I'm assuming is phishing but can anyone confirm?

Thanks. -JG

My wife and I both received an email from accounts@firefox.com with the subject line "New sign-in to Firefox". Each of our emails has a different IP address listed, different locations, same day but different times. I'm assuming is phishing but can anyone confirm? Thanks. -JG
Attached screenshots

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that you should never click a button on such a pop-up, but always either go to the Firefox account Settings page (https://accounts.firefox.com/signin) or use "Settings -> Sync".

jdgrif
jdgrif Question owner
more options

Neither of us clicked the button or any links in the message. We know better than that. Since neither of us are active Firefox users the post was more related to trying to confirm if the sender email address was incorrect and message was indeed phishing.

Thanks. -JG

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There was another question that looks the same/similar, so this looks like something to keep an eye on.