Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

problem with add now account

  • 1 reply
  • 0 have this problem
  • 6 views
  • Last reply by moninml

more options

Hi, I have a problem with add new account.

1. I fill in all the fields correctly. 2. I hit the "done" (Gotowe) button. 3. The "password checking" (Sprawdzanie hasła...) message is displayed all the time. 4. Nothing happens. All the time waiting for the password to be checked.

In the thunderbird I have already added 2 other addresses from this domain premium-wood: kontakt@premium-wood and sklep@premium-wood. I did not encounter any problem while adding these two addresses. The password for the account is definitely correct. I can log in via a browser without any problems.

What could be the cause of this situation?

Sorry for my simple english ;)

Hi, I have a problem with add new account. 1. I fill in all the fields correctly. 2. I hit the "done" (Gotowe) button. 3. The "password checking" (Sprawdzanie hasła...) message is displayed all the time. 4. Nothing happens. All the time waiting for the password to be checked. In the thunderbird I have already added 2 other addresses from this domain premium-wood: kontakt@premium-wood and sklep@premium-wood. I did not encounter any problem while adding these two addresses. The password for the account is definitely correct. I can log in via a browser without any problems. What could be the cause of this situation? Sorry for my simple english ;)
Attached screenshots

Chosen solution

I solve the problem. I deleted all accounts with a given domain and re-created them.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

I solve the problem. I deleted all accounts with a given domain and re-created them.