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Everything gone

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by Wayne Mery

jmpietk
jmpietk
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I opened my Thunderbird today and ALL MY ACCOUNTS and ALL SAVED EMAILS are gone. Only my most current email address with current mails are left. I had emails from deceased people even 10 years old that are now GONE.

I AM SO PISSED

So many photos, recipes, everything GONE.

The only thing I can think of is that Thunderbird somehow updated itself and wiped out every account I had except for the latest most current. I refused updating Thunderbird because the last times I did I hated it, so I kept the old version that I liked.. and now it's all gone.

I will never recommend Thunderbird to anyone ever.

I opened my Thunderbird today and ALL MY ACCOUNTS and ALL SAVED EMAILS are gone. Only my most current email address with current mails are left. I had emails from deceased people even 10 years old that are now GONE. I AM SO PISSED So many photos, recipes, everything GONE. The only thing I can think of is that Thunderbird somehow updated itself and wiped out every account I had except for the latest most current. I refused updating Thunderbird because the last times I did I hated it, so I kept the old version that I liked.. and now it's all gone. I will never recommend Thunderbird to anyone ever.

All Replies (3)

david
david
  • Top 10 Contributor
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All may not be lost. Tens of thousands update regularly with no problem and, from my time here on the forum, such problems are always intertwined with anti-virus software that intercepts the update. You might check to see what profiles are remaining and whether it can be recovered. Clicking help>moretroubleshootinginformation, scrolling down to 'Profiles' and then clicking 'about:profiles' may let you see what profiles are there and what content is there.

jmpietk
jmpietk Question owner
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I had 3 mail accounts. Under profiles I see the 3, 2 of them have a file Inbox.sbd. All of them have inbox and inbox.msf None of these are useful. All lead to the same place with a popup asking me how I want to open the file.. adobe, text, paint, etc ..

This is not a useful way to look at email files. Also, the 3rd profile, which is the email acct I use here, jmpietk username, is only listed as pop3 not the mail server as the other two are.. and.. it's inbox.sbd file shows only 2 emails .. where are all the rest?

Also, I did try to import the profiles back into the mail program but it said it didn't find any files to import.

(

Modified by jmpietk

Wayne Mery
Wayne Mery
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Screen shots would be helpful at this point.