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Empty desktop since 102.3.2

naranekk
naranekk
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Since the upgrade to version 1.3.2, I am unable to see something on the start tab.

Aparently, the configuration (partly) works, because in the error console I can see it tries to download some blogs which are not operative (I keep them configured for laciness ;) )

In the error console, the first error is: NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get]

I don't know if this error was present before that installation

I tried to download a previous version (102.0.1), the latest one (102.4.0)... these versions installs without problems, but the white start screen continues.

One thing I can say is that the last automated updated version 102.3.2 was in 32bits, through the operating system is of 64 bits. I can't remember if the previous versions were in 32 or 64 bits, but it seems to me a bit strange

Since the upgrade to version 1.3.2, I am unable to see something on the start tab. Aparently, the configuration (partly) works, because in the error console I can see it tries to download some blogs which are not operative (I keep them configured for laciness ;) ) In the error console, the first error is: NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get] I don't know if this error was present before that installation I tried to download a previous version (102.0.1), the latest one (102.4.0)... these versions installs without problems, but the white start screen continues. One thing I can say is that the last automated updated version 102.3.2 was in 32bits, through the operating system is of 64 bits. I can't remember if the previous versions were in 32 or 64 bits, but it seems to me a bit strange

All Replies (2)

GerardoPcp04
GerardoPcp04
  • Top 10 Contributor
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Para diagnosticar problemas en Thunderbird, prueba una de las siguientes soluciones:

  • Reinicia Thunderbird con los complementos desactivados (Thunderbird en Modo Seguro). En el menú de Ayuda, haz clic en "Reiniciar con los complementos desactivados...". Si Thunderbird funciona bien, hay algún complemento o tema que interfiere en el funcionamiento normal de Thunderbird. Tendrás que volver a activar todos los complementos hasta que localices dónde está el problema.
  • Reinicia el sistema operativo en Modo a prueba de fallos. De esta forma se cargará solo lo necesario para que pueda arrancar el ordenador y se activará la conexión a Internet. Para obtener instrucciones sobre cómo reiniciar tu sistema operativo en modo seguro, haz clic en él: Windows 8, Windows 7,

Saludos

GerardoPcp04
GerardoPcp04
  • Top 10 Contributor
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Hola ¿Lo haz logrado solucionar? El problema podrías ser lo que se indica en esta otra consulta: https://support.mozilla.org/es/questions/1394526 Saludos