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Some pages do not fully display
I've found several site I log into for banking or medical portal that don't seem to fully function. Some links on a page show up blank when selected. Ex: Dr portal doesn't show test results. When I go to Chrome I can see everything I need. What settings do I need to change in Firefox. please? Thanks
All Replies (1)
That depends... on why the content is missing.
For highly secured sites like medical portals, there may be an issue with data or login credentials from different servers due to the "Total Cookie Protection" feature. This limits how sites can use "third party" or "cross-site" cookies, meaning cookies from different websites than the one you see in the address bar. Some sites pass you back and forth between different servers during login, or embed content from other servers into a region of a page. If the cookies are not shared between the two sites, there are problems.
You can make exceptions to this feature when needed (for each server that you visit as part of the process of using this company's services). More info in the following articles:
- Introducing Total Cookie Protection in Standard Mode
- Total Cookie Protection and website breakage FAQ
Any luck?