Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Formatting issue when sending emails from Thunderbird to Gmail

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by boconnell1

boconnell1
boconnell1
more options

When I send an email from Thunderbird to Gmail, the formatting ends up strangely.

First screen shot: message being composed in Thunderbird.

Second screenshot: result received in Gmail (note that the paragraph is weirdly compressed and there's a lot of extra whitespace, which I don't normally see in Gmail messages).

I've tried using Paragraph, Body Text, and Preformat, as well as Fixed and Variable Width - doesn't change anything. I've also set mail.wrap_long_lines to false in the Config Editor - didn't fix the issue. Any other ideas?

When I send an email from Thunderbird to Gmail, the formatting ends up strangely. First screen shot: message being composed in Thunderbird. Second screenshot: result received in Gmail (note that the paragraph is weirdly compressed and there's a lot of extra whitespace, which I don't normally see in Gmail messages). I've tried using Paragraph, Body Text, and Preformat, as well as Fixed and Variable Width - doesn't change anything. I've also set mail.wrap_long_lines to false in the Config Editor - didn't fix the issue. Any other ideas?
Attached screenshots

Chosen solution

I don't believe that is white space; the message is wrapping, and it looks like it is wrapping at line 72. I have longlines set to true and cannot duplicate what you're seeing. I also changed mailnews.wrap to 72 from 0 and saw no change. Even when I set to wrap at 72, the lines still wrapped at end of screen. I checked and my test had Content-Type: text/plain; charset=UTF-8; format=flowed in the message. As I recall, format-flowed tells receiving client to NOT wrap short, but at end of line. You might check your outgoing format to see what the setting is.

Read this answer in context 👍 1

All Replies (2)

david
david
  • Top 10 Contributor
more options

Chosen Solution

I don't believe that is white space; the message is wrapping, and it looks like it is wrapping at line 72. I have longlines set to true and cannot duplicate what you're seeing. I also changed mailnews.wrap to 72 from 0 and saw no change. Even when I set to wrap at 72, the lines still wrapped at end of screen. I checked and my test had Content-Type: text/plain; charset=UTF-8; format=flowed in the message. As I recall, format-flowed tells receiving client to NOT wrap short, but at end of line. You might check your outgoing format to see what the setting is.

boconnell1
boconnell1 Question owner
more options

Thanks so much! I changed longlines to true and mailnews.wrap to 0 (for me, it was set to 72), and this resolved the issue.