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How do I cancel my membership ?????

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  • Last reply by James

har0ldm
har0ldm
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How do I cancel my membership? I've not used the program for over a year yet my account has been charged. Is there a phone number I can call or an address I can write to?

How do I cancel my membership? I've not used the program for over a year yet my account has been charged. Is there a phone number I can call or an address I can write to?

All Replies (1)

James
James
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Membership for what? as the (desktop) Firefox web browser for Windows, macOS, and Linux is 100% free to download and use from mozilla.org

One guess is you paid for a Mozilla VPN subscription?

If so https://www.mozilla.org/products/vpn/#faq https://support.mozilla.org/en-US/kb/mozilla-vpn-faq

If it is indeed about Mozilla VPN then create a new thread using https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form as this thread cannot be moved to that section.