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email accounts in inbox

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  • Last reply by david

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I have several email accounts that were all consolidated in my inbox. Now a few download messages into the inbox, but a few have their own folders as a sub of the inbox. Don't know how that occurred, but I would like to get all the accounts into the one inbox again so I don't have to go to separate accounts to read my messages. Any suggestions on how to go about?

I have several email accounts that were all consolidated in my inbox. Now a few download messages into the inbox, but a few have their own folders as a sub of the inbox. Don't know how that occurred, but I would like to get all the accounts into the one inbox again so I don't have to go to separate accounts to read my messages. Any suggestions on how to go about?

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Just a possibility: if you are using unified folder feature, rightclick on the unified inbox, select properties and then select choose. That will display a list of folders and you may see that some desired folders are not ticked.