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Message Reply not saved in Sent folder

  • 4 replies
  • 0 have this problem
  • 6 views
  • Last reply by FH040

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I am using the latest version of Thunderbird on a Windows computer. I have no Thunderbird extensions and am using all of the default settings.

When I create and send a message it is saved in the Sent folder, but when I reply to a message it is not saved in the Sent Folder, although the message does actually get sent. There are no error messages.

I have tried re-installing Thunderbird, compacting each folder, repairing each folder, and turning off my security software, all to no avail.

I tried researching the issue but could not find anything that would pertain to this problem.

I would appreciate any technical support you can provide.

Thank you.

I am using the latest version of Thunderbird on a Windows computer. I have no Thunderbird extensions and am using all of the default settings. When I create and send a message it is saved in the Sent folder, but when I reply to a message it is not saved in the Sent Folder, although the message does actually get sent. There are no error messages. I have tried re-installing Thunderbird, compacting each folder, repairing each folder, and turning off my security software, all to no avail. I tried researching the issue but could not find anything that would pertain to this problem. I would appreciate any technical support you can provide. Thank you.

Modified by FH040

Chosen solution

Deleting all of the files in the Sent folder appears to have fixed the problem.

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All Replies (4)

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Just a possibility: check the copies&folder setting to see if you have the box ticked to save replies in other than the sent folder.

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Thanks for your prompt reply.

No, that box remains unchecked.

Could it be a profile issue?

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When I send a message reply the number of items in the Sent folder is incremented by one but there is no new entry in that folder.

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Chosen Solution

Deleting all of the files in the Sent folder appears to have fixed the problem.