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Crashed & can't reopen - version error (AND CANT GET THIS ERROR SUBMISSION TO SEND!!!)

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by jonzn4SUSE

reagan1922
reagan1922
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Hi - an hour or so ago, Firefox crashed, and I'm not able to reopen it. Attached is a screenshot.

I had to create this new account - reagan1922 - using Edge, because the password I enter is not correct for my bonnie.reagan@gmail.com address.

The error implies an update discrepancy between 108.0.2 and 108.0.1.

I'm sending via Edge. Please see attached and respond to either email with how to update or reinstall without losing my settings, passwords, and pocket saves.

Thank you! Bonnie Walker

Hi - an hour or so ago, Firefox crashed, and I'm not able to reopen it. Attached is a screenshot. I had to create this new account - reagan1922 - using Edge, because the password I enter is not correct for my bonnie.reagan@gmail.com address. The error implies an update discrepancy between 108.0.2 and 108.0.1. I'm sending via Edge. Please see attached and respond to either email with how to update or reinstall without losing my settings, passwords, and pocket saves. Thank you! Bonnie Walker
Attached screenshots

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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You need to describe what you're doing to get that error. Also, a full browser screenshot would be more helpful in the future.

What OS?