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Donation was doubled, I need one refunded

  • 1 reply
  • 0 have this problem
  • 5 views
  • Last reply by david

richnat
richnat
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I attempted to make a donation. At the end of the process I got an error message stating the transaction did not go through and that I should try again later. I tried again later and got the same error message. However, checking with Paypal it appear both $25.00 donations were charged to my account. I need one of the two $25.00 donations refunded to me. I have filed a request for refund through Paypal.

Thanks, Rich Cummings

I attempted to make a donation. At the end of the process I got an error message stating the transaction did not go through and that I should try again later. I tried again later and got the same error message. However, checking with Paypal it appear both $25.00 donations were charged to my account. I need one of the two $25.00 donations refunded to me. I have filed a request for refund through Paypal. Thanks, Rich Cummings

All Replies (1)

david
david
  • Top 10 Contributor
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This is a support forum, but you may want to contact the donation team at https://give.thunderbird.net/en-US/help/ Thank you for your donation.