Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Threads

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by david

more options

Hello, I have the thread view off but it still groups email replies together and I have to expand each one. It also prevents emails from really being sorted by date as it will force emails from replies together under the oldest. How do I just show my emails individually as they arrived, not tied to any other email where I have to expand the original email? Especially when responses are from different people and it groups them under 1 name. Having threads turned off should have stopped them from grouping like that as it does in other email platforms. Thank you

Hello, I have the thread view off but it still groups email replies together and I have to expand each one. It also prevents emails from really being sorted by date as it will force emails from replies together under the oldest. How do I just show my emails individually as they arrived, not tied to any other email where I have to expand the original email? Especially when responses are from different people and it groups them under 1 name. Having threads turned off should have stopped them from grouping like that as it does in other email platforms. Thank you
Attached screenshots

Chosen solution

Please check to see if you have View>Sort by> Unthreaded. This is separate from the View>thread functions.

Read this answer in context 👍 3

All Replies (3)

more options

Chosen Solution

Please check to see if you have View>Sort by> Unthreaded. This is separate from the View>thread functions.

more options

Thank you David!

more options

You're very welcome. If you have many folders in the account, you can set them easily by first setting one folder and then replicating the settings to others. Here is a crude little video that demonstrates the steps: https://davidkirk.org/SettingDefaultFolderView.mp4