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password not being invoked for BCBSfepvision.com site

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by cor-el

Mike
Mike
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When I created my account FF did not prompt me for the login information. When I return to the site FF does not respond to the login request. I have been using FF for years and never had it not respond to login request. I do not receive any errors

When I created my account FF did not prompt me for the login information. When I return to the site FF does not respond to the login request. I have been using FF for years and never had it not respond to login request. I do not receive any errors

All Replies (2)

Dropa
Dropa
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To save logins you need to set the AutoFill/AutoSave features. Did you verify these were working and set.

https://support.mozilla.org/en-US/kb/autofill-logins-firefox https://support.mozilla.org/en-US/kb/password-manager-remember-delete-edit-logins

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you store the username and password for this website (origin) in the Password Manager ?

You always need to verify this, especially if Firefox doesn't offer to store the login and in that case you need to use "Create New Login".