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password

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  • Last reply by cor-el

jho'brien
jho'brien
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i am in my firefox account but if it gets closed i can't get back in because i can't retrieve the password ... how do it get the password from my account

i am in my firefox account but if it gets closed i can't get back in because i can't retrieve the password ... how do it get the password from my account

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cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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If you do not remember the password for the Firefox Account then you will have to reset this password. This will remove all data stored on the Sync server, but data stored on connected devices shouldn't be affected. You can do a backup to be sure.

If you use Sync then best is to reconnect one device at the time and wait for the initial Sync to finish before connecting another device.