We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Nothing displayed on YouTube

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by Sora

Tedness
Tedness
more options

Hi everyone.

Since updating to the latest version of Firefox, I can't see anything displayed on the Youtube website.

When I open a tab and navigate to Youtube, I can see faint grey placeolders in the background, but no images or text (screenshot attached).

Does anyone know why this is happening?

Thanks.

Hi everyone. Since updating to the latest version of Firefox, I can't see anything displayed on the Youtube website. When I open a tab and navigate to Youtube, I can see faint grey placeolders in the background, but no images or text (screenshot attached). Does anyone know why this is happening? Thanks.
Attached screenshots

Chosen solution

Might want to clear cache and cookies and retry.

Also, check your internet connection - that looks more like a slow Internet connection from the screenshot

Read this answer in context 👍 1

All Replies (1)

Sora
Sora
more options

Chosen Solution

Might want to clear cache and cookies and retry.

Also, check your internet connection - that looks more like a slow Internet connection from the screenshot