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Auto fill not working at all

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  • Last reply by Paul

57cjtm
57cjtm
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I have Firefox synced with my mobile and my desktop. I have a number of logins and passwords saved. When I go to a site I get suggested logins, I click on the appropriate one, and up until recently, whether on my cell or desktop it filled in and I click and can login. It recently stopped working on my cell. I can bring up the webpage, I still get suggested logins and click the appropriate one but nothing gets filled in, no user name and no password. I have logged out and relogged in, resync'd and it still doesn't work. Any suggestions before I stop using Firefox and look for another browser that works on desktop and cell?

I have Firefox synced with my mobile and my desktop. I have a number of logins and passwords saved. When I go to a site I get suggested logins, I click on the appropriate one, and up until recently, whether on my cell or desktop it filled in and I click and can login. It recently stopped working on my cell. I can bring up the webpage, I still get suggested logins and click the appropriate one but nothing gets filled in, no user name and no password. I have logged out and relogged in, resync'd and it still doesn't work. Any suggestions before I stop using Firefox and look for another browser that works on desktop and cell?

All Replies (3)

Paul
Paul
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Hi

Thank you for your question.

Do you have the user credentials saved in Firefox for Android?

In the Logins and Passwords option in the Firefox for Android Settings menu, do you have "Autofill in Firefox" selected?

Paul
Paul
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Hi

This is something that our developers are aware of and are looking into. You can follow progress on this and add comments at:

https://bugzilla.mozilla.org/show_bug.cgi?id=1817926

Paul
Paul
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Hi

Thank you for your patience while we have been looking into the password auto-fill issue in Firefox for Android. I have been advised by our developers that this issue is due to be fixed in Firefox for Android 117, which is due to be made available from the end of this month. Please look out for an update from the Google Play store.

Thank you.