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deleting emails

  • 5 replies
  • 1 has this problem
  • 2 views
  • Last reply by christ1

Paul Marrow
Paul Marrow
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Suddenly deleting emails has slowed way down to a crawl. Even deleting 2 emails takes forever. Why is this happening? Can it be fixed and if so, how?

Suddenly deleting emails has slowed way down to a crawl. Even deleting 2 emails takes forever. Why is this happening? Can it be fixed and if so, how?

All Replies (5)

christ1
christ1
  • Top 25 Contributor
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What is your anti-virus software?

Paul Marrow
Paul Marrow Question owner
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Norton. I have used Norton for years and no problems with this issue.

christ1
christ1
  • Top 25 Contributor
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Try to start Windows 10 in safe mode with networking enabled.

Does the problem go away?

Windows safe mode disables anti-virus software. This is a troubleshooting step, not a solution.

Paul Marrow
Paul Marrow Question owner
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I'm using Windows 11. In any event, I tried all the things recommended with no luck. But I notice that if I am deleting emails from "Trash," it is as fast as greased lightning. Why would this be? Is it a hint as to what may be going on?

Thank you

christ1
christ1
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I tried all the things recommended with no luck.

Not sure what that means. Can you confirm you did start Windows in safe mode? If so what happened?