Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird duplicate emails

  • 2 replies
  • 0 have this problem
  • 10 views
  • Last reply by david

Matt Williams
Matt Williams
more options

When I send an email from thunderbird it sends two identical emails each time. If I send the email from outlook it sends only one. Is there a setting that needs to be changed? I have to run thunderbird so I can send emails from ccc estimating software. Thanks Matt

When I send an email from thunderbird it sends two identical emails each time. If I send the email from outlook it sends only one. Is there a setting that needs to be changed? I have to run thunderbird so I can send emails from ccc estimating software. Thanks Matt

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Are you sending from a gmail or outlook.com/hotmail/live account? Those services automatically copy sent messages to the Sent Mail or Sent folder, so you must uncheck 'Place a copy in' in the Copies & Folders section of Account Settings.

david
david
  • Top 10 Contributor
more options

@sfhowes makes a good point: are you referring to sending two messages to recipient, or saving two messages to Sent folder? If you're referring to sending two messages to recipient, is the message being somehow orchestrated by your estimating software? More information will help. Thank you.