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Fails to save login at certain website

Henrik Hedegaard
Henrik Hedegaard
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Hi My settings are as Mozilla suggests and I use to let Firefox save some logins. But I cannot save my login on this site: portal.mobilepay.dk No (error) message, no nothing, when logging in I just doesn't get the option to save the login. Both Chrome & MS Edge have no problems here, but when possible I always prefer to use my standard browser Firefox. :)

Any suggestions?

All the best, Henrik DK

Hi My settings are as Mozilla suggests and I use to let Firefox save some logins. But I cannot save my login on this site: portal.mobilepay.dk No (error) message, no nothing, when logging in I just doesn't get the option to save the login. Both Chrome & MS Edge have no problems here, but when possible I always prefer to use my standard browser Firefox. :) Any suggestions? All the best, Henrik DK

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that this is caused by the input fields where you enter the username and password are in Shadow DOM. There are secondary hidden input fields that are possibly used to submit the form.

You can at least use "Create New Login" to save username and password in the Password Manager (about:logins).

Henrik Hedegaard
Henrik Hedegaard Question owner
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Thanx for answering -- but firstly, I don't use Passw. Mgr. Secondly, I don't know anything about "Shadow DOM" but remarkably the other browsers mentioned above had no problem with saving my login, so I guess this Shadow DOM shouldn't be much of a problem?  ;o) /henrik