Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

email not sending

  • 1 reply
  • 0 have this problem
  • 4 views
  • Last reply by christ1

mhensien
mhensien
more options

Email accounts all working fine until today. Am now receiving the following error message when trying to send an email:

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: * OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE LITERAL+ STARTTLS AUTH=PLAIN] Server ready proxy1.mail.iad3b.rsapps.net.

This email account is working fine on another computer running Thunderbird.

Any and all suggestions are welcome.

Email accounts all working fine until today. Am now receiving the following error message when trying to send an email: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: * OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE LITERAL+ STARTTLS AUTH=PLAIN] Server ready proxy1.mail.iad3b.rsapps.net. This email account is working fine on another computer running Thunderbird. Any and all suggestions are welcome.
Attached screenshots

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

These settings should work.

Outgoing Server - SMTP

Server: secure.emailsrvr.com Port: 465 Security: SSL/TLS Username: Your full email address Password: Your password