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Unable to logon

  • 1 reply
  • 0 have this problem
  • 3 views
  • Last reply by sfhowes

jpw45
jpw45
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Hello, trying to resurrect my Thunderbird email, but having problem logging on. 

I am trying to reach my bellsouth.net account and receive -

Unable to log due configuration problem, username or password. Using my bellsouth.net account / password - suspect the Incoming POP3 SSl/TLS and SMTP SSl/TLS assignments may have changed since I set it up a couple years ago.

Please advise - Regards, JW

Hello, trying to resurrect my Thunderbird email, but having problem logging on. I am trying to reach my bellsouth.net account and receive - Unable to log due configuration problem, username or password. Using my bellsouth.net account / password - suspect the Incoming POP3 SSl/TLS and SMTP SSl/TLS assignments may have changed since I set it up a couple years ago. Please advise - Regards, JW
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sfhowes
sfhowes
  • Top 10 Contributor
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You must use a secure mail key in TB instead of the account password:

https://www.att.com/support/article/dsl-high-speed/KM1010523/