Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unrequested adverts

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by Terry

joebarr
joebarr
more options

Although I have used Firefox for many years, recently I have been getting messages encouraging me to sign in to Mcafee virus protection although I have a perfectly adequate virus protection installed and this is recognised by Firefox. How do I stop these small messages that appear at the bottom right of the screen?

Although I have used Firefox for many years, recently I have been getting messages encouraging me to sign in to Mcafee virus protection although I have a perfectly adequate virus protection installed and this is recognised by Firefox. How do I stop these small messages that appear at the bottom right of the screen?

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

What add-on or app are you running made by Mcafee?

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Can you post a screenshot showing how the pop-up is connected to Firefox? Sounds like you need to get a better ideal of the processes running on your computer. Try these tools. https://learn.microsoft.com/en-us/sysinternals/downloads/process-explorer https://learn.microsoft.com/en-us/sysinternals/downloads/autoruns

Modified by jonzn4SUSE

Terry
Terry
more options

This article may be relevant.

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware