Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Update your settings to keep your email app access working.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by david

more options

I got this in my Email account. Thunderbird no longer supports this change, "There are email accounts in your organization using Basic Authentication, which Microsoft will no longer support after 05/12/2023. You'll still be able to access your email through your browser, but not from an email app, such as Outlook or Apple Mail — don't worry, none of your emails will be lost.

In order to continue using your email apps, you need to update your settings from POP/IMAP to Exchange for each device you use to check your email. This also applies to other users who are set up within your account using POP/IMAP settings. Here's how to update your email settings."

Consequently, I had to download and use a different email client to get my email.

Are you going to fix this so I can continue using Thunderbird for this email account?

I got this in my Email account. Thunderbird no longer supports this change, "There are email accounts in your organization using Basic Authentication, which Microsoft will no longer support after 05/12/2023. You'll still be able to access your email through your browser, but not from an email app, such as Outlook or Apple Mail — don't worry, none of your emails will be lost. In order to continue using your email apps, you need to update your settings from POP/IMAP to Exchange for each device you use to check your email. This also applies to other users who are set up within your account using POP/IMAP settings. Here's how to update your email settings." Consequently, I had to download and use a different email client to get my email. Are you going to fix this so I can continue using Thunderbird for this email account?

All Replies (1)

more options

There are two addons that do a nice job with Exchange: Owl and Exquilla. I have used Exquilla and it worked beautifully. I know nothing about Owl, but I think they're from the same company. Neither is free, but neither is expensive. There is also a freeware, standalone product, Davmail, that works well.