Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox account email addresses

  • 1 reply
  • 0 have this problem
  • 30 views
  • Last reply by Terry

rjofca
rjofca
more options

I want to change my Firefox account primary email address from

@xxxxx.net

to

@yyyyy.com.

When I enter @yyyy.com as the secondary email address in the page https://accounts.firefox.com/settings/emails the red notice "Account already exists" pops up.

How can I ensure that the yyyyy.com email address is used as the primary email address and the xxxxx.net address becomes the secondary address?

Thank you

I want to change my Firefox account primary email address from -----@xxxxx.net to -----@yyyyy.com. When I enter @yyyy.com as the secondary email address in the page https://accounts.firefox.com/settings/emails the red notice "Account already exists" pops up. How can I ensure that the yyyyy.com email address is used as the primary email address and the xxxxx.net address becomes the secondary address? Thank you

Modified by rjofca

All Replies (1)

Terry
Terry
more options

You need to enter @yyyyy. com as your secondary address first.

https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts