Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Focus is suddenly blocking all my searches

  • 2 replies
  • 0 have this problem
  • 2 views
  • Last reply by Paul

doodoo.kh48
doodoo.kh48
more options

I sent in this request the other day. Paul replied to me last night to [edited from public] @gmail.com. He asked me to send a screenshot of my problem, but I can't send that on the email system he used Keith Holmes

I sent in this request the other day. Paul replied to me last night to [edited from public] @gmail.com. He asked me to send a screenshot of my problem, but I can't send that on the email system he used Keith Holmes
Attached screenshots

Modified by James

All Replies (2)

James
James
  • Moderator
  • Top 10 Contributor
more options

The email you got was sent by the forum software to notify you of a reply to your thread https://support.mozilla.org/en-US/questions/1417281 as you should make a reply in thread instead of creating a new thread to reply.

There is no support by email.

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi Keith

Thank you so much for your screenshot - that is really useful.

It would also really help if you could confirm the version number of Firefox Focus for Android that you have installed. Please can you:

- Open Firefox Focus for Android - Select the three dot menu at the top of the screen - Select Settings, followed by Mozilla and About Firefox Focus

The version number is the first number under the Firefox Focus logo.

This would really help us to look into this further for you.