Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Inbox sub-folders not displayed in folders pane

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by christ1

more options

I have suddenly noticed that some sub folders in my account are not being displayed in the folders pane. I have checked the local profile folder and it contains the folder Inbox.sbd, but the contents are not displayed. I've tried various checks from other users but none work!

I have suddenly noticed that some sub folders in my account are not being displayed in the folders pane. I have checked the local profile folder and it contains the folder Inbox.sbd, but the contents are not displayed. I've tried various checks from other users but none work!

All Replies (1)

more options
I have checked the local profile folder and it contains the folder Inbox.sbd.

There should be mbox files (without a file name extension) having the the same name as the corresponding subfolder(s) underneath Inbox.sbd. If those mbox files don't exist you'd have to restore them from a recent backup you created.