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Amazon

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  • Last reply by Paul

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After last update, Amazon pages do not display correctly and prime video error

We’re experiencing a problem playing this video. For assistance please go to www.Amazon.com/videohelp.

Which doesn’t have any help regarding this issue.

After last update, Amazon pages do not display correctly and prime video error We’re experiencing a problem playing this video. For assistance please go to www.Amazon.com/videohelp. Which doesn’t have any help regarding this issue.

All Replies (3)

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Hey there! I totally get how frustrating it can be when Amazon pages and Prime Video give you trouble after an update. Let's tackle this together. To fix the display issue with Amazon pages, try clearing your browser cache and cookies. This usually helps with loading issues. As for the Prime Video error, make sure your app is updated to the latest version. If the problem persists, you might want to check your network connection, as a stable connection is crucial for streaming. Give these a shot, and if you still need assistance, reach out. We're here to help! Keep rocking Firefox on iOS!

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Still not working. Started after the latest Firefox update. Until it fixes itself, I’ll use another browser. I’ll miss my Firefox.

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Hi

The previous answer is not one that we would support.

Are you able to share a screenshot of the error message? This will help us to look into this matter further for you.