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Trouble logging in to Reddit from firefox

  • 4 replies
  • 0 have this problem
  • 11 views
  • Last reply by Terry

rhusderm
rhusderm
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For the past few weeks I have been unable to log in to reddit from Firefox. I can still log in via chrome, and other browsers but not Firefox. If I use the private window I can log in.This happens on 4 different computers, in 3 different locations and internet providers.

WHAT HAPPENS: click log in pop up window continue with google...(this is different used to go to screen with my username and password.) click already a redditor? log in my username a obscured password appear press log in error message "incorrect username or password"


WHAT I HAVE TRIED: reentering password and username copy and paste username and password from password manager deleting cache in firefox deleting all data deleting cookies reinstalling firefox

Any solution before I have to switch browsers would be appreciated.

For the past few weeks I have been unable to log in to reddit from Firefox. I can still log in via chrome, and other browsers but not Firefox. If I use the private window I can log in.This happens on 4 different computers, in 3 different locations and internet providers. WHAT HAPPENS: click log in pop up window continue with google...(this is different used to go to screen with my username and password.) click already a redditor? log in my username a obscured password appear press log in error message "incorrect username or password" WHAT I HAVE TRIED: reentering password and username copy and paste username and password from password manager deleting cache in firefox deleting all data deleting cookies reinstalling firefox Any solution before I have to switch browsers would be appreciated.

All Replies (4)

zeroknight
zeroknight
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Does it still happen in Troubleshoot Mode?

rhusderm
rhusderm Question owner
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To solve problem I hit shift f9 and cleared the cookies. For some reason clearing cookies from the settings menu did not work.

zeroknight
zeroknight
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"Clear cookies and site data" from the padlock icon in the address bar does not work?

Terry
Terry
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Try right-clicking the site in History then Forget about this site. Make sure you have a backup record of your user name and password before doing that because they will be forgotten also.

https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox#w_remove-a-single-website-from-your-history

If that doesn't fix the issue, try restarting in troubleshoot mode.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration) https://support.mozilla.org/en-US/kb/troubleshoot-issues-related-to-add-ons

Modified by Terry