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Downloads has a sticky "save as" folder location for just one website.

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  • Last reply by jamie50

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The Backstory: As a graphic designer, I save things from the web all the time--stock websites, client downloads, all that jazz. Because I have a ton of clients, I have the "Always Ask You Where to Save Files" option selected, and it usually does a pretty good job of remembering where I want to save stuff.

However, I've encountered a crazy bug in the last month: When I save images--jpegs specifically--from Adobe Stock, it will pop up the "where to save" window, and it will be a certain client's folder. (For clarity, we'll call this Tammy's folder.) I'll navigate to the new location I want to save assets for the current project I'm working on (let's say this is Mike's folder). Then I'll download another jpeg for Mike's folder from Adobe, but it will start me back in Tammy's folder again. This means I have to re-navigate to Mike's folder, every single time I want to save anywhere other than Tammy's folder.

Here's the weird thing: When I save .ai/vector files from Adobe stock, it remembers the last folder I saved an .ai/vector file to. Same for .pngs and other file types. On other stock websites, it will also remember, whether they are jps, zips, svgs--it works fine. It's JUST jpegs (not jpgs) from Adobe Stock.

I've tried clearing cookies, data, resetting the download location, rebooting my computer in between all the changes, and even going into the about:config to try to fix it that way. Short of uninstalling/reinstalling firefox, are there any other solutions I should try?

Thanks!

The Backstory: As a graphic designer, I save things from the web all the time--stock websites, client downloads, all that jazz. Because I have a ton of clients, I have the "Always Ask You Where to Save Files" option selected, and it usually does a pretty good job of remembering where I want to save stuff. However, I've encountered a crazy bug in the last month: When I save images--jpegs specifically--from Adobe Stock, it will pop up the "where to save" window, and it will be a certain client's folder. (For clarity, we'll call this Tammy's folder.) I'll navigate to the new location I want to save assets for the current project I'm working on (let's say this is Mike's folder). Then I'll download another jpeg for Mike's folder from Adobe, but it will start me back in Tammy's folder again. This means I have to re-navigate to Mike's folder, every single time I want to save anywhere other than Tammy's folder. Here's the weird thing: When I save .ai/vector files from Adobe stock, it remembers the last folder I saved an .ai/vector file to. Same for .pngs and other file types. On other stock websites, it will also remember, whether they are jps, zips, svgs--it works fine. It's JUST jpegs (not jpgs) from Adobe Stock. I've tried clearing cookies, data, resetting the download location, rebooting my computer in between all the changes, and even going into the about:config to try to fix it that way. Short of uninstalling/reinstalling firefox, are there any other solutions I should try? Thanks!

Chosen solution

When Firefox is closed, try renaming the content-prefs.sqlite file (effectively deleting it) and see if you can get download paths to stick.

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All Replies (9)

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Dropa said

Firefox defaults to the last saved folder. It's a basic saves and users have to save to those folders each time. Only different would be 3rd party software that could remember folder and saves. But Firefox downloads is a basic download system. As to what Adobe does that is their software and your paying for something they put money into that does what they want. Firefox is a general Browser so there comes limitations.

Ok, now I'm really confused, because FireFox has always--and I mean for 7+ years that I've been at my current job and I'm pretty sure for years before that--been able to save images from Website A to Folder A, Website B to Folder B, etc. It's just somehow broken with Adobe Stock's jpeg downloads.

So is the "feature" of saving .ai files to folder A, .psdt files to folder B, and jpegs to folder C something that Adobe's stock website has control over? How would I fix that?

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Dropa said

I used Firefox before and never had the options as what your referring to happening unless I use a downloader Addon like FDM that remembers where to download each different extensions. Beyond that if Adobe and how it downloads and saves the download is up to Adobe settings.

Ok, so then I guess my question is why does FireFox remember the last download location for everything BUT Adobe jpegs EVEN AFTER I clear all cached data, cookies, and stuff? Are there secret sticky cookies I need to evict from my system or something?

For example, if I save in Tammy's folder, and then in Mike's folder, and then in Donna's folder, I don't want to have to navigate to each new folder from Tammy's folder since Tammy's project was done weeks ago. I want to have at least a little convenience to save a few files to the same place without spending time navigating or reorganizing later. Would FDM do that?

Modified by jamie50

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I am baffled. You could try 'forgetting' Adobe Stock. Right-click it in History and select "Forget about this Site". Make sure you have a backup record of your user name and password before doing that because they will be forgotten also.

https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox#w_remove-a-single-website-from-your-history

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Dropa said

I just told you what my FDM does but you didn't see that.

You are obviously not a spokesperson for FDM nor seem willing to volunteer additional information. Also, it is unclear if your FDM will override Adobe Stock's cookie settings that are causing the original difficulty, but I guess your FDM is good enough that you are oblivious to how website cookies interact with FireFox's download process without it.

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Site download paths are stored in the content-prefs.sqlite file in your profile folder. You can open this file with DB Browser, see what the paths are and run an integrity check to fix any errors.

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Terry said

I am baffled. You could try 'forgetting' Adobe Stock. Right-click it in History and select "Forget about this Site". Make sure you have a backup record of your user name and password before doing that because they will be forgotten also. https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox#w_remove-a-single-website-from-your-history

Tried that, but it didn't work. I had to re-login to Adobe Stock, but it just picked up with saving like nothing had happened. Didn't even re-set the starting location to my downloads folder or anything. Thanks for the suggestion tho--I'm sure it would work for things *not* run by Adobe.

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zeroknight said

Site download paths are stored in the content-prefs.sqlite file in your profile folder. You can open this file with DB Browser, see what the paths are and run an integrity check to fix any errors.

Tried that, but I couldn't find anything regarding the download location, Adobe Stock, or the file location. I'm just browsing the data, but is there something else I should be looking for? (I'm in that awkward middle-ground between beginner and independent agent when it comes to coding.)

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Chosen Solution

When Firefox is closed, try renaming the content-prefs.sqlite file (effectively deleting it) and see if you can get download paths to stick.

more options

zeroknight said

When Firefox is closed, try renaming the content-prefs.sqlite file (effectively deleting it) and see if you can get download paths to stick.

This worked! This has been driving me crazy, but I guess there was something in that file that never got cleared out when I did a regular cookie-wipe. Thank you so much!!!