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Downloaded 115 on Mac and it's frozen / buffering

  • 3 replies
  • 0 have this problem
  • 44 views
  • Last reply by Georgee

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Hi,

I've just updated my current version of Thunderbird to 115 on my Mac using Ventura. It's installed, I put in my password and it just buffers. I can't use it at all.

I've tried to look for the 102.5 version to download and reinstall but I can't find it. Any help would be greatly appreciated.

Hi, I've just updated my current version of Thunderbird to 115 on my Mac using Ventura. It's installed, I put in my password and it just buffers. I can't use it at all. I've tried to look for the 102.5 version to download and reinstall but I can't find it. Any help would be greatly appreciated.

Modified by Georgee

All Replies (3)

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> it buffers

"buffers" isn't understandable. Please write the text you are seeing on the screen.

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Hi Wayne, thanks for your reply. The wheel spins and it says loading on the tabs and I can't do anything. I've uploaded an image.

Modified by Georgee

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If I right-click on the icon it says 'application not responding'. I've never had this issue before.